Terms of service

Last Updated: June 18, 2026

Welcome to NovaKart. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please refrain from using our website.

Eligibility

By using this website, you represent that:

  • You are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

  • You have the legal capacity to enter into binding agreements.

  • The information you provide is accurate and complete.

Products and Services

We strive to ensure that product descriptions, images, pricing, and availability are accurate. However, errors may occasionally occur.

We reserve the right to:

  • Modify or discontinue products without prior notice.

  • Limit quantities available for purchase.

  • Refuse or cancel orders at our sole discretion.

  • Correct pricing or content errors at any time.

Product images are for illustrative purposes only. Actual products may vary slightly in color, appearance, or packaging.

Orders and Payments

By placing an order, you agree that:

  • All information provided is accurate and complete.

  • Payment must be made through the approved payment methods available on the website.

  • Orders are subject to acceptance and verification.

We reserve the right to cancel orders suspected of fraud, unauthorized activity, pricing errors, or violations of these Terms.

Pricing

All prices displayed on the website are listed in Indian Rupees (₹) unless otherwise stated.

Prices and promotions may change without prior notice.

Applicable taxes and shipping charges, if any, will be displayed during checkout.

Shipping and Delivery

Delivery timelines provided on the website are estimates and may vary depending on location, courier operations, weather conditions, public holidays, or unforeseen circumstances.

NovaKart shall not be held liable for delays beyond its reasonable control.

Returns and Refunds

Returns, replacements, and refunds are governed by our Refund & Returns Policy.

Customers are encouraged to review the Refund & Returns Policy before making a purchase.

User Conduct

You agree not to:

  • Use the website for any unlawful purpose.

  • Violate any applicable laws or regulations.

  • Interfere with the website's security or functionality.

  • Upload harmful code, viruses, or malicious software.

  • Attempt unauthorized access to our systems or customer information.

Any violation may result in suspension or termination of access to our services.

Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Graphics

  • Images

  • Product descriptions

  • Website design

  • Text and content

is the property of NovaKart or its licensors and is protected under applicable intellectual property laws.

Unauthorized reproduction, distribution, or use is prohibited.

Limitation of Liability

To the fullest extent permitted by law, NovaKart shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of the website

  • Purchase or use of products

  • Service interruptions

  • Technical errors

  • Unauthorized access to user information

Our maximum liability shall not exceed the amount paid by the customer for the relevant order.

Indemnification

You agree to indemnify and hold harmless NovaKart, its owners, employees, affiliates, and service providers from any claims, liabilities, damages, losses, or expenses arising from your violation of these Terms or misuse of the website.

Third-Party Services

Our website may include links to third-party websites, services, or payment gateways.

NovaKart is not responsible for the content, policies, or practices of any third-party websites or services.

Privacy

Your use of our website is also governed by our Privacy Policy. By using the website, you consent to the collection and use of information as described in that policy.

Changes to Terms

We reserve the right to modify these Terms of Service at any time without prior notice.

Updated Terms will be posted on this page with the revised effective date. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of the website shall be subject to the exclusive jurisdiction of the courts located in India.