Privacy policy

Last Updated: June 18, 2026

Welcome to NovaKart. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from us.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Shipping Address

  • Payment Information

  • Order History

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Pages Viewed

  • Time Spent on Our Website

  • Referring Website Information

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and updates

  • Improve our website and services

  • Prevent fraudulent transactions

  • Comply with legal obligations

  • Send promotional offers and marketing communications (with your consent)

Payment Security

We do not store your complete payment card details on our servers.

Payments are processed through secure third-party payment gateways that use industry-standard encryption and security measures.

Sharing of Information

We may share your information with:

Service Providers

Third-party companies that assist us with:

  • Payment processing

  • Order fulfillment

  • Shipping and delivery

  • Website hosting

  • Marketing and analytics

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from government authorities.

We do not sell, rent, or trade your personal information to third parties.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enhance user experience

  • Remember customer preferences

  • Analyze website traffic

  • Improve website functionality

You may disable cookies through your browser settings; however, some website features may not function properly.

Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill orders

  • Maintain business records

  • Resolve disputes

  • Comply with legal obligations

Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Withdraw consent for marketing communications

  • Request details regarding how your information is used

To exercise these rights, contact us using the details below.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

Continued use of our website after any changes constitutes acceptance of the revised Privacy Policy.